PROGRAM ADJUSTMENT REVIEW ("PAR") - COMPLAINANT APPLICATION

 POLICY-PAR

"I/We, the undersigned, request the dispute mediation via the PAR process according to the terms of the Agreement between Us ("USER") and TheEventLine.com, Inc. ("PROVIDER"). We attest to and confirm the accuracy of the information we provide below and agree to abide by the determination of the reviewer(s)."

This application must be filed within 10-days of the end of your EVENT TIME unless an extension is approved by both parties.

Findings will be determined with strict adherence to the agreement between the parties. BOTH PARTIES are expected to honor the terms of their agreement and make no attempt to change the terms after the fact. Requests for findings or adjustments outside the agreement terms will be denied. A cash refund will not be considered for items agreed by the contract to be for credit only.

Submissions made that are not of fact, not factual, contrary to a Review Board request or attempting to "bash" the other party in what is perceived to be an attempt to influence the review except by statement of fact (opinion is not fact) shall be assessed a minimum review cost of $50. Frivolous submissions to or demands made of the Reveiw Board will be assessed a minimum review cost of $100.

Statements not of fact and prior settlement offers and any discussions related to such are not reviewable and may not be submitted.

Accounts in payment arrears must be decided for PROVIDER.

Findings for USER may not exceed the warranted loss that is determined. No consequential damages, losses, revenue shortages or compensation for disappointment or sweat equity may be considered. Bad weather loss may only be determined by the PAR if Event Cancellation Insurance has been purchased and an incorrect amount has been determined.

Allow 15-45 days for completion of review and issuance of findings. Reviews are typically conducted once a month.

 

Please provide the following information:

Please avoid giving yahoo or similar email addresses - these web-based email systems often fail when we try to send you files. Also, make sure your email server doesn't reject mail from TheEventLine.com or EarthTraces.com.

 Your Full Name (Complainant):
 A Permanent E-mail Address For You:
 Your Organization Name:
 14-digit Event ID (or contract #) for your Event:
 Street Address:
 Date and Location of the Event to be Reviewed:
 City, State, Zip Code:
 Organization's Phone Number:
 Person in charge of your program (if not you):
 Their Email Address:

Below, please provide an honest and fair assessment of the reasons justifying your request for an adjustment. Please be accurate and concise. Misrepresentations or intentional exaggerations will not benefit your request. Please include as much of the following information (at a minimum):

The part number or name of the piece(s) of equipment to be reviewed and adjusted,

the length of time the equipment was available for use during your event,

the length of time of your event,

if you provided the full number of setup, supervision and takedown persons required
   in your event contract,

any equipment substitution or additional event time/days that was offered. Please
   provide reasoning why such was not used if offered.

Be sure to review the AGREEMENT TERMS AND CONDITIONS to avoid making a request outside the terms and conditions agreed to for labor and rental of property.

Thank you for completing the PAR process. Please press the "Send Request" button below to begin the review process. This will be send to the PROVIDER initially and to the PAR Review Board within 48-hours thereafter if an immediate resolution between the parties is not possible.

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